Word of the Week 15/5/2020 Answers #WotW

I have had a lot of questions to ask lately, mainly “WHYYYYYYYYYYY????” and “Don’t they know there’s a pandemic on?!!”

This week I’ve received some answers.

A couple of weeks ago I had a letter telling me that Madam had been referred to podiatry and could I make an appointment for a telephone assessment. Well yes I could but Madam sees the Orthotist so I didn’t really see the point. The lady from podiatry was very nice but she didn’t seem to know why the referral had been made or why I knew nothing about it. Yesterday, three letters came through the post telling me that all the physiotherapy staff have been redeployed due to COVID19 and as a result the orthotics clinic no longer runs, so they sent her to podiatry. In fairness there was also a compliment slip apologising for my not having received the original letter.

Next up I had a letter from the DWP (always a joy) informing me that Sir’s DLA payment had been returned due to the bank details being incorrect. Given that this is the same account it’s always paid into I was puzzled to say the least. It took me two days to contact them. The lady I spoke to was very nice though. I had returned a form to them previously with regard to where his money should be paid until he starts receiving PIP, she thinks someone misread a figure on the account number. I gave her the details and today his money was there.

Then there was the question of whether or not our June holiday to Centerparcs would take place. We didn’t think it would, yesterday we got an email saying it had been cancelled. I filled in a form to re book it and today I received conformation that had been done.

I also found out that I’m back at work *properly* from 8th June, Hubby will be working from home for the foreseeable future, the kids are not going back to school yet and I found out next years school holiday dates.

I have had to fill out a form (another one..) to apply for Sir to get transport to school in September, like so many things it ceases when he turns 16. If he does get it, we have to pay for it. So now I am waiting to see what the answer to our claim is.

Hope you all have a good week. May your queue times on phone calls be short.

3 thoughts on “Word of the Week 15/5/2020 Answers #WotW

  1. Phoning anywhere at the moment is a nightmare isn’t it. I was really surprised that I got through to my consultants secretary on the first ring, and she got him to ring me back the next day…I guess they had time on their hands with no clinics running. What a weird situation with Sir’s bank payment though. It’s been a bit of a hectic week for you, I hope you get your answers soon. #wotw

  2. It sounds like you’ve had a frustrating week with the letters you recieved. I’m glad the DLA payment was sorted and you rebooked your holiday.
    Good luck for returning to work. x

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